Turintel
Your Virtual Logistics Assistant,
Dedicated to Making Shipments Effortless.
Get expert, hands-on logistics support without the cost and commitment of a full-time hire. Affordable, on-demand support for your daily shipping tasks.
How a Virtual Logistics Assistant Transforms Your Business
Forget the daily grind. I provide dedicated, professional support to make your operations smoother and more cost-effective, acting as a true extension of your team.
For seamless collaboration and unparalleled attention to detail, all our virtual assistants are based in Canada and the United States. This ensures clear, precise communication and a deep understanding of the North American logistics landscape.
Your Unbiased Partner
My loyalty is exclusively to you. I'm not a broker chasing commissions or a carrier limited to their own network. My only goal is to assist you in finding the best solutions.
An Extension of Your Team
Imagine an expert handling time-consuming logistics tasks without the overhead of a full-time hire. I learn your business to provide truly integrated support.
Proactive Support
I anticipate challenges before they become problems. I proactively monitor shipments and handle exceptions, saving you time and stress.
Tangible Results You Can Expect
10-30%
Reduction in Freight Costs
20-40%
Team Time Reclaimed
15-25%
Recovered from Billing Errors
25-50%
Less Administrative Work
Expertise & Flexibility
Without the Full-Time Hire Costs & HR Headaches
Streamlined & Efficient
Administrative Processes
Comprehensive Support Services
I handle the critical tasks needed to get your goods moving smoothly, ensuring precision and visibility from start to finish.
Freight & Invoice Auditing
Assisting in the review of invoices to identify and correct billing errors, saving you money.
Shipment Coordination
Providing "cradle to grave" support by tracking and managing the lifecycle of your shipments.
Carrier Sourcing & Vetting
Helping you source, vet, and manage relationships with carriers to ensure compliance and service standards.
Dispute & Claims Management
Acting on your behalf to manage and resolve disputes or claims with carriers, saving you time and hassle.
High-Level Client Management
Leveraging experience from top-tier accounts like Shoppers Drug Mart to ensure professional communication.
Freight Cost Analysis
Analyzing shipping patterns to identify opportunities for significant freight savings.
Driver Scheduling & Communication
Assisting with driver schedules and acting as the key communication link between drivers and management.
Custom Reporting & Dashboards
Receive daily, weekly, or monthly reports and access a custom dashboard to review all orders and work done.
Simple, Flexible Pricing
No hidden fees. Cancel anytime, no cancellation fees.
Standard Plan
Assistant based in Canada or USA
(approx. $19 USD / hour)
- Complete flexibility to use hours as needed.
- Perfect for specific tasks or occasional support.
- No monthly commitment, just support when you need it.
Pay As You Go Plan
Assistant based in Canada or USA
or a fixed project fee
- Cost is directly tied to your shipping volume.
- Ideal for businesses with consistent, ongoing needs.
- Option for a fixed fee for predictable project budgets.
Frequently Asked Questions
Think of me as your flexible, on-demand logistics department. I handle the time-consuming tasks that bog your team down—like tracking shipments, coordinating with carriers, auditing invoices for errors, and resolving issues—so your team can focus on your core business.
Think of it as a super-powered detective for your shipping invoices! We meticulously comb through every single bill to catch hidden errors, duplicate charges, incorrect rates, and sneaky fees. It's about making sure you only pay for what's fair and accurate.
We combine cutting-edge tech with expert eyes. We cross-reference every charge against your contract, actual shipment data, and even look for carrier service failures like late deliveries. If there's an overcharge, we'll find it!
Absolutely! This is where "Refund Recovery" comes in. Once we spot an overcharge or a service failure, we don't just tell you about it – we actively dispute it with the carrier on your behalf and ensure those refunds are secured and credited back to you. Consider it money that was rightfully yours, now returned!
Yes, that's part of our magic! When we find an error, we handle the entire process of correcting the invoice with the carrier. This streamlines everything for you and ensures future billing is accurate.
Not at all. My service is ideal for small to medium-sized businesses that need expert logistics support but aren't ready for the six-figure cost of a full-time logistics manager. You get senior-level expertise without the high overhead.
I support both models. Whether you use third-party carriers or have a private fleet, I can integrate into your workflow. We tailor our dispatch services to each client's unique requirements, which we will discuss during our introductory call.
There's no catch. My service is designed to be flexible and affordable. We can work on an hourly basis or a monthly retainer, depending on your needs. You only pay for the support you require, without any long-term contracts or HR headaches.
Ready to Reclaim Your Time?
Let's discuss your specific needs. Book a free, no-commitment call today and find out how a Virtual Assistant can transform your business.